Privacy Policy

Who We Are

Foldable Tables and Chairs Kenya is a Nairobi-based supplier of foldable tables and chairs, operating at foldabletablesandchairs.com. Our contact email is info@foldabletablesandchairs.com and our phone/WhatsApp number is 0756161300.

Information We Collect

• ›Name and phone number — when you contact us via WhatsApp or phone to place an order
• ›Delivery address — to deliver your foldable tables and chairs
• ›Order details — products, quantities and prices discussed during your order
• ›Payment information — we do not store card details; cash and M-Pesa payments are processed at delivery
• ›Website usage data — anonymised analytics via Google Analytics (page views, device type, general location)

How We Use Your Information

• ›To process and deliver your order of foldable tables and chairs
• ›To contact you about delivery timing, order status or product availability
• ›To respond to customer service enquiries and defect reports
• ›To improve our website and understand how visitors use our pages (via anonymised analytics)
• ›We do not sell, rent or share your personal information with third parties for marketing purposes

Cookies & Analytics

Our website uses Google Analytics (GA4) to collect anonymised usage statistics such as pages visited, time on site and general geographic region. This helps us improve the site. You can disable cookies in your browser settings. We do not use advertising cookies or retargeting pixels.

Third-Party Services

We use WhatsApp (Meta) for order communication, Google Analytics for website analytics, and Cloudflare for website hosting and security. Each service has its own privacy policy. We only share the minimum information necessary — for example, your delivery address with our delivery driver, or your phone number when you message us on WhatsApp.

Data Retention & Security

We retain order and contact information for as long as needed to fulfil your order and provide after-sales support, typically up to 12 months. We take reasonable steps to protect your information but no internet transmission is 100% secure. If you have concerns about data we hold, contact us at info@foldabletablesandchairs.com.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by emailing info@foldabletablesandchairs.com or messaging us on WhatsApp. We will respond within a reasonable timeframe. This policy is governed by the laws of Kenya.